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FAQ

How to Order a Doll?

You can place an order directly through our website or contact us for assistance. We will promptly process your order and discuss customization options and payment methods with you to ensure a smooth transaction.

Is It Safe to Order CATDOLL Dolls from This Website?

Yes, ordering from this website is completely safe. CADOLL.COM is an official site under CATDOLL.JP, a brand known for producing high-quality dolls for many years. We use secure third-party payment platforms to ensure a safe transaction. Customer satisfaction is our top priority, and we strive to provide the best service and guarantee authenticity.

Can My Doll Be Safely Delivered?

Absolutely. We guarantee a secure and discreet shipping process. Our specialized logistics method consolidates shipments before final delivery, ensuring smooth customs clearance without any legal risks. Every customer has received their doll safely without any issues.

Why Are There Limited Pictures and Videos on the Website?

Due to regional restrictions and internet regulations, we can only display compliant images. However, we have more comprehensive image galleries available for viewing, and you can contact us for additional photos and videos before making a purchase.

How Long Does It Take to Make a Custom Doll?

Each doll is handmade, so production times vary. Unlike mass-produced dolls, we focus on quality and conduct thorough inspections before shipping.

  • TPE dolls take approximately 5-15 days.

  • TPE body with a silicone head takes around 20-35 days.

  • Full silicone dolls take about 2-3 months.

These timeframes are estimates and can sometimes be shorter. Once your doll is ready, we will send you photos and tracking details.

How to Choose the Right Skin Tone for Your Doll?

You can select a skin tone based on your preference:

  • TPE dolls: Any skin tone is available.

  • TPE body with a soft silicone head: We recommend the Pink skin tone.

  • Full silicone dolls: The Ivory skin tone is the best option.

If you have special requests, let us know, and we will accommodate them as best as possible.

How to Pay for Your Order?

We offer multiple payment options, including PayPal, bank transfer, and credit card payments. The available methods may vary based on your location. We use secure third-party payment platforms for your protection. In some regions, we also support installment plans and Google Pay.

Differences Between TPE and Silicone Dolls

Understanding the differences between TPE (Thermoplastic Elastomer) and silicone dolls will help you choose the best option based on your needs and preferences.

1. Material Composition

  • TPE Dolls: Made from a mix of plastic and rubber, offering a soft and highly flexible feel similar to human skin.

  • Silicone Dolls: Made of silicone rubber, providing a firmer texture that is more durable over time.

2. Realism & Texture

  • TPE Dolls: Extremely soft and flexible, providing a highly realistic skin-like texture.

  • Silicone Dolls: Less flexible but capable of finer details, making facial features and skin texture look more realistic.

3. Durability

  • TPE Dolls: More prone to tearing and staining; requires careful handling. However, repairs are relatively affordable.

  • Silicone Dolls: Highly durable, heat-resistant, and less likely to stain or wear over time.

4. Maintenance

  • TPE Dolls: More porous and absorbs dirt and oils easily, requiring frequent cleaning.

  • Silicone Dolls: Non-porous, easier to clean and sanitize, making maintenance simpler.

5. Flexibility & Weight

  • TPE Dolls: Extremely flexible and poseable but tend to be heavier.

  • Silicone Dolls: Less flexible but generally lighter and easier to handle.

6. Price

  • TPE Dolls: More affordable, making them a great choice for first-time buyers.

  • Silicone Dolls: More expensive due to the high-quality material and craftsmanship.

Which One Should You Choose?

  • If you prefer a softer, highly flexible doll with a lower price point, TPE dolls are a great option.

  • If you want a durable, detailed, and low-maintenance doll, silicone dolls are the best choice.

Both materials offer unique advantages, so your decision should be based on your budget, maintenance preferences, and desired realism.

Contact Us

If you have any questions or would like to place an order, feel free to reach out to us at [email protected]. You can also visit CATDOLL.JP to explore more options and contact us directly through the online contact form below.

We look forward to helping you find your perfect doll!


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